CLEVA ITSolutions
IT support technician helping a client at a computer

Service — Technical Support

IT support that
actually shows up.

Whether you're a homeowner with a frozen laptop or an enterprise with 500 devices to manage — our certified technicians are available 24/7, with response times measured in minutes, not days.

< 15min
Average first response time
99.1%
Issue resolution rate
200+
Active managed clients
24/7
Support availability

Support Services

For homes & businesses

01
Remote Support

Instant remote access to diagnose and fix most issues without waiting for an on-site visit.

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02
On-Site Visits

Certified technicians dispatched to your home or office across the Edmonton metro area and beyond.

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03
Managed IT Services

Proactive monitoring, patching, and management of your entire IT environment — 24/7.

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04
Help Desk

Dedicated helpdesk for your staff via phone, chat, and email. Response SLA from 15 minutes.

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05
Network Management

Design, configuration, and ongoing management of your office or home network infrastructure.

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06
Device Lifecycle

Procurement, setup, imaging, and secure disposal of all devices in your fleet.

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Pricing

Simple, transparent plans.

Residential
Homeowners & individuals
$49/mo
Up to 5 devices covered
Unlimited remote support
2 on-site visits per year
24/7 phone & chat support
Device health monitoring
Software update management

Most Popular

Business Essentials
Small businesses up to 10 users
$199/mo
Up to 10 devices managed
Unlimited remote support
Monthly on-site visits
Dedicated helpdesk for staff
Server & network monitoring
Security patching & updates
Monthly IT health reports
Enterprise
Organizations with 10+ users
Custom
Unlimited devices
Dedicated account manager
1-hour priority response SLA
On-site team available
Custom SOPs & documentation
IT strategy consulting
Quarterly business reviews

No contracts required. Cancel anytime. All plans include a 30-day satisfaction guarantee.

Ready to get started?

Let's build something great together.

Book a free 30-minute strategy session. No commitments — just valuable insight into how technology can transform your business.

Team collaborating on a technology project